During typical operations, we ship in-stock products the same day when the order is placed by 3pm Central time. Every product has a primary lead time published at the top of the product page, just to the right of the price. If the product has options or accessories that differ from the primary lead time, the lead time for the option will appear just below it. An option that is grayed out or can't be selected can mean that it is not compatible with another option that was selected. If this is the case, there will be a note explaining the incompatibility.
Backorder notices will also be displayed on the shopping cart page and your order confirmation email.
What is my shipping transit time?
Typically 1-4 business days, depending on your location. For more information, visit the Shipping page. When the order ships, you'll receive an email with tracking information. If the tracking number doesn't provide tracking information immediately, please wait a few hours for the shipping carrier to update status then check again.
Once order processing has begun or the order has shipped, it can no longer be changed or canceled. In your Order Confirmation email, you may click the “View Order Status” button to access the order status page, where you can put the order on hold and write your request (if the order has not been processed). Alternatively, please call us or complete this contact form and include the details of your change request.