Shipping
Shipping overview
Free shipping:
Orders ship free to the 48 states in the contiguous U.S. For other destinations, shipping costs are calculated at checkout.
Orders ship same day:
UPLIFT Desk products ship the same business day, Monday through Friday, if ordered by 3:00 PM Central.
Any items that don't ship the same day are updated in real time on our website. Current lead times are posted for both the primary item on any page, as well as any individual option that has a different lead time. If you purchase a backordered item, option, or accessory, check your email or log in to your account for shipping updates. Most orders ship parcel, but larger orders requiring freight shipping take an extra day to process and prepare for shipment. You'll receive an email explaining freight if applicable.
Shipping carrier:
FedEx typically delivers desks faster than UPS and is our preferred carrier. Most orders ship via FedEx Ground; however, very large items or bulk orders ship via a freight carrier. Very small items usually ship via the United States Postal Service (USPS). We do not ship to P.O. boxes.
FedEx shipments do not require a signature for delivery.
Order tracking
A shipment tracking email is sent when the order ships.
If the tracking number doesn't provide results on the shipping carrier’s website, please wait a few hours for the carrier to update tracking status then check again.
Personalized delivery
Some delivery actions are available via
FedEx's Delivery Manager after an order is placed. To request a specific delivery date/time, contact us prior to placing an order. We'll try to arrange specific delivery requests but can't guarantee the carrier will accommodate.
Separate shipments
Most items ship from Austin, TX. Different items may ship from different warehouses and can arrive on different days. If an item on the order is backordered, that item will typically ship separately at a later time. If a desktop is backordered, the entire order will ship when the desktop is available.
Complete shipments
Orders are shipped complete (no partial shipments) if:
Receiving address is a 3rd party installer's warehouse
Shipped via freight truck
Receiving address is outside the United States