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Each one of our UPLIFT Desk products is covered by a limited warranty, based on our confidence in the superior quality of our frames, motors, electronics, desktops and accessories.
This warranty does not cover any problems which result from improper set-up, unauthorized modification, normal wear and tear, abuse, or force majeure, such as hurricane or floods.
Imperfections that occur naturally, such as those sometimes found in reclaimed or solid woods, do not qualify for repairs or replacements. Regardless of how carefully you use, or how well you care for your desktop, it will eventually begin to show age and wear.
Also, consequential (the cost of repairing or replacing other property damaged in the event of our product malfunctioning) and incidental (loss of time, loss of use) damages are not recoverable under this warranty. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Coverage begins on the day you receive your order, warranted to the original owner only, and lasts the full term listed below.Warranty for UPLIFT Desks received after March 10, 2015
Notify us of any issues, desktop defects, or damage that may have occurred during shipping within 30 days of receipt. Desktops require proper care and maintenance, and we recommend taking these steps to keep yours looking great. If you do have issues, we offer replacement desktops at a low cost for existing customers. Reach out to our Support Team to see your options for replacing your desktop.Warranty for UPLIFT Desks received between October 15, 2013 and March 10, 2015
In the rare event that something does go wrong with any of your UPLIFT products, just let us know. We will replace items or parts at no cost to you, and ship them via standard ground service anywhere in the lower 48 United States for free. Expedited shipping is available at your expense. If you are outside the US48, you will be responsible for shipping charges only, regardless of method.
Warranty support for UPLIFT solid wood desktops includes expert advice from our woodworker on how to care for your custom desktop, as well as assessment of any issues that may arise. You will also play a big part in the life of your custom wood desktop. Handmade wood furniture requires some basic maintenance on your part to keep it in tip-top shape and looking great for years to come.
The UPLIFT Limited Warranty covers only parts, not labor.
Note: Warranties are non-refundable after the 30 day standard return policy window has closed.
Call us at 1-800-349-3839 for warranty support. You can also email us at email@example.com. When you contact us, please have your order number handy for quicker service. If you bought from one of our resellers, please provide your proof of purchase.
Damage not covered under warranty may be repaired for a reasonable fee. We also offer discounts if you’d like a quote on a new model to replace an out-of-warranty item.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.