Privacy Policy
Introduction
SquareGrove LLC, doing business as UPLIFT Desk (“UPLIFT Desk,” “we,” “us,” or “our”) operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). This Privacy Policy explains how we collect, use, and share your personal information when you visit, use, or make a purchase through our website, upliftdesk.com (the “Site”), or otherwise interact with us (together, the “Services”). If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Section 1: What do we do with your information?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing
With your permission, we may send you emails about our store, new products and other updates. You may opt out of these marketing emails at any time.
Section 2: Consent
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@upliftdesk.com or mailing us at: SquareGrove LLC, 1848 Ferguson Ln, Building 1, Austin, TX, 78754, United States.
Section 3: Disclosure
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
Section 4: BigCommerce
Our store is hosted on BigCommerce. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through BigCommerce’s data storage, databases and the general BigCommerce application. They store your data on a secure server behind a firewall.
For more insight, you may also want to read BigCommerce’s Terms of Service here or Privacy Statement here.
Section 5: Third-party services
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
Remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Payments
We accept major credit cards and other payment methods displayed at checkout. By providing payment information, you represent that you are authorized to use the payment method provided. All credit card payments are processed through a service provided by PayPal. For more information on PayPal, visit www.paypal.com.
Microsoft Clarity
We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.
Section 6: Security
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
We use Secure Sockets Layer (SSL) for all financial transactions through our site, as well as SSL encryption to protect your personal details. We use reputable and established third-party providers for the security of our servers. While we make every effort to protect you, please note that it is impossible to guarantee 100% complete security, whether shopping online or offline.
Cookies
We use browser cookies to gain information about customers' shopping experiences, and to deliver remarketing advertisements online. You may adjust your browser to reject cookies, in which case our site will be unable to deliver remarketing ads or recognize your cart or your account, if you choose to register an account, or visit our Data Sharing Opt-out page. You can shop and purchase as a guest, without signing up for an account.
Section 7: Age of consent
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
This site is not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.
Section 8: Changes to this Privacy Policy
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
Your privacy rights
Depending on your state of residence, you may have the right to:
Access or request a copy of your personal information.
Request deletion or correction of your personal information.
Correct inaccurate personal information we maintain about you.
Receive your information in a portable format.
Managing communication preferences. We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.
You may exercise your rights to access, correct, amend, or delete any personal information we have about you, register a complaint, or simply request more information. You can do so with the following methods:
Contact our Privacy Compliance Officer at info@upliftdesk.com, and include "Privacy Compliance Request" in the subject line
Write us by mail at SquareGrove LLC, Attn: Privacy Compliance Officer, 1848 Ferguson Ln, Building 1, Austin, TX 78754, United States.
Visit our Data Sharing Opt-Out page